Privacy Policy

Last updated: 4th September 2025

1. Information We Collect

We collect information you provide directly when you contact us or engage our services:

→ Contact information: name, email address, company name, phone number, and any messages you send us
→ Project and campaign materials: brand assets, creative briefs, campaign inputs provided during a project
→ Technical data: cookies, IP address, browser type, and analytics data collected via Google Analytics or similar tools

We do not collect sensitive personal information such as biometric data, political opinions, health data, or financial account details.

2. How We Use Your Information

→ To respond to enquiries and manage project delivery
→ To provide, improve, and develop our services
→ To send occasional updates or marketing communications (you can unsubscribe at any time)
→ To comply with applicable legal obligations

We process your data on the basis of legitimate interests (responding to enquiries, delivering contracted services) and, where required, consent (marketing communications).

3. AI Tools and Your Data

Where AI tools are used in the delivery of your project, the following applies:

→ Your brand assets and project data are used only for your project, never to train third-party AI models
→ We use AI tool providers with appropriate data handling policies, and where relevant, enterprise or business-tier agreements that exclude training data use
→ All AI-assisted outputs involving your materials are subject to human review before delivery

We do not sell your personal data. We may share data in the following limited circumstances:

→ With trusted service providers (hosting, analytics, project management, AI production tools) necessary to deliver our services, all bound by appropriate data processing terms
→ If legally required, to comply with applicable laws, regulations, or court orders

We do not share your data for third-party marketing purposes.

5. Data Retention and Security

We retain project data for as long as necessary to deliver services and meet our legal obligations, typically no longer than three years after project completion unless otherwise required. Contact enquiry data is retained for up to twelve months.

We use secure storage and encrypted services where possible. While we take reasonable steps to protect your data, no method of transmission over the internet is entirely secure.

6. Your Rights

Under UK GDPR and applicable data protection law, you have the right to:

→ Request access to the personal data we hold about you
→ Ask us to correct inaccurate or incomplete data
→ Request deletion of your data, subject to legal obligations
→ Object to certain uses of your data, including direct marketing
→ Request a portable copy of your data in a structured, machine-readable format

To exercise any of these rights, contact us at hello@productionstud.io. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies

Our website uses cookies to understand how visitors use the site and to improve performance. Analytics cookies (via Google Analytics or similar) are only set with your consent. You can manage or withdraw cookie consent at any time via your browser settings.

8. Contact

For any questions about this Privacy Policy or how we handle your data, contact us at hello@productionstud.io.

ProductionStudio is the data controller for personal data collected through this website and our services.